Chapter 16. Tools and Software
| What we’ll cover: |
| The tools most useful to information architects, and how to select the right software |
| Diagramming products such as Visio and OmniGraffle |
| Prototyping tools such as Dreamweaver and iRise |
| Portals and content management systems |
| Search engines and tools for analytics, automated categorization, and user research |
Information professionals have a love/hate relationship with information technology.[1] We love IT because it made our jobs necessary by enabling the creation and connection of tremendous volumes of content, applications, and processes. We hate IT because it constantly threatens to replace the need for us. If you’ve seen the 1957 film Desk Set in which the librarians fear the “electronic brain” threatening to steal their jobs, you understand the enduring nature of this struggle.
Love it or hate it, we are all participants in a co-evolutionary journey with technology that is defined by rapid change. As information architects, we have a real opportunity (if not an ethical obligation) to positively influence outcomes by injecting our understanding and healthy skepticism into the information technology acquisition and integration process.
A Time of Change
We are living in the stone age when it comes to software for information architects. The products are crude, as is our understanding of what we really need. When people get together to discuss experiences with enterprise-wide applications to support web sites and intranets, pain and suffering ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access