Chapter 10. Enterprise Information Systems
Chapter 10 Link Library
Quick Look at Chapter 10
ERP Gives Under Armour an Edge on Nike
10.1 Enterprise Systems
10.2 Enterprise Resource Planning (ERP) Systems
10.3 Supply Chain Management (SCM) Systems
10.4 Collaborative Planning, Forecasting, and Replenishment (CPFR) Systems
10.5 Customer Relationship Management (CRM) Systems
10.6 Knowledge Management (KM) Systems
Business Case: ERP Helps Productivity at Northern Digital Inc.
Nonprofit Case: Arbor Day Foundation Implements Constituent Relationship Management System
Analysis Using Spreadsheets: Assessing the Value of E-CRM
Cases on Companion Site
10.1 West Marine: A CPFR Success Story
10.2 Northrop Grumman Uses KM to Prevent Brain Drain
References
Learning Objectives
Comparison of top 10 ERP vendors top10erp.org/
ERP ...
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