Chapter 11. Business Intelligence and Decision Support

  • Chapter 11 Link Library

  • Quick Look at Chapter 11

  • DIRECTV Gets Rave Reviews with Operational BI

  • 11.1 Business Intelligence (BI) for Profits and Nonprofits

  • 11.2 BI Architecture, Analytics, Reporting, and Data Visualization

  • 11.3 Data, Text, and Web Mining

  • 11.4 Decision-Making Processes

  • 11.5 Decision Support Systems (DSS)

  • 11.6 Mobile Intelligence: Convergence of Mobile Computing and BI

  • Business Case: BI-Supported Budgeting, Planning, and Control at McNICHOLS

  • Nonprofit Case: EuResist Applies Model-Based DSS to HIV Research

  • Analysis Using Spreadsheets: Making the Business Case for BI

  • Cases on Student Web Site

  • 11.1 BudNet BI

  • 11.2 Lexmark International Improves Operations with BI

  • 11.3 Cigna Uses Business Rules to Support Treatment Request Approval

  • References

Learning Objectives

  • Business Intelligence and Decision Support
  • Business Intelligence and Decision Support
  • Business Intelligence and Decision Support
  • Business Intelligence and Decision Support
  • Business Intelligence and Decision Support
  • Business Intelligence and Decision Support

Business Intelligence Journal businessintel.org/

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