Information Technology for Management: Improving Strategic and Operational Performance, 8th Edition

Chapter 13. Business Process Management and Systems Development

• Chapter 13 Link Library

• Quick Look at Chapter 13

• Microsoft International's HR Team Optimizes Business Processes

• 13.1 Business Process Management (BPM) and Service-Oriented Architecture (SOA)

• 13.2 Software Architecture and IS Design

• 13.3 IT Project Management

• 13.4 Systems Development

• Business Case: Pep Boys Accelerates Its Planning Process

• Public Sector Case: Financial Industry Regulatory Authority (FINRA) SOA Project

• Modeling Using ARIS Express and Blueprint: Modeling a Business Process and Brainstorming a Business Strategy

• Cases on Student Web Site

• 13.1 NCBJ Achieves a 500 Percent ROI by Rebuilding Its IT Infrastructure

• 13.2 Con-way, Inc. Implements Innovative Technology and Wins Nationwide Recognition

• 13.3 Flickr's Application Development 2.0 Model

• References

Learning Objectives

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ARIS Express, free business process modeling software. ariscommunity.com/aris-express

Oracle BPM Suite 11g oracle.com/us/technologies/bpm/

Oracle SOA Suite 11g oracle.com/us/technologies/soa/ ...