6Introduction to Innovative Change Management Tools and Methodologies


When you are not improving, you are standing still, or even worse, you are slipping backward, because your competition is improving. When we do an activity the second time the same way as we did it the first time, it is a sign that we did not learn anything the first time. We need to continuously question everything we do and search for a better way of doing it.

The number of patents per person in Japan far exceeds the similar activities in the United States. In the 1970s, you could get ahead in business just by being better and smarter than Tom Jones across the street and Jerry Smith three blocks over from where you live. Today, you are now competing ...

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