14Culture Change Management Introduction
INTRODUCTION TO CULTURE CHANGE MANAGEMENT
Culture change management (CCM) is a slow process that brings about a gradual change in an organization’s ability to handle change initiatives without disrupting the organization’s performance. It focuses on changing the organization’s frame of reference (FOR), making the organization more resilient.
Definitions:
-
Frame of reference (FOR)—a compatible set of ideas, theories, beliefs, feelings, values, and assumptions that are applied to a person’s experience. The frame of reference is an unconscious model comprehending reality.
-
Resilience—the ability to absorb high levels of disruptive change while displaying minimal dysfunctional behavior. The five characteristics ...
Get Innovative Change Management (ICM) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
