Index
ABHI (Association of British Healthcare Industries), 96
Accountability improvement, 110
Adams-Guppy and Guppy, 45
Advice, 30
Aggressive selling, 117
Anxiety overload, 39
Appointing techniques, 166–167
Association of British Healthcare Industries. See ABHI (Association of British Healthcare Industries)
Attitude, 145
B2B and B2C selling types, 63
difference of, 64
B2B experience, 64
Behavioral issue, 38
Belief in yourself, 36
Big stretch, 89
Biological stress, 3
Black lies, 34
Body language, 188
Bonus, 89
Boss lying
Bottom-up approach, 90
Buyers, 67
Get Innovative Selling now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.