February 2011
Intermediate to advanced
700 pages
20h 58m
English
Content preview from Inside Microsoft® SharePoint® 2010Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 13. Business Connectivity Services
While Microsoft SharePoint Server 2010 provides a platform with significant capabilities, there will always be other systems in the organization that maintain critical business data. Systems such as customer relationship management (CRM) and enterprise resource planning (ERP) have special roles that are not replaced easily by Microsoft SharePoint. As a result, strategies must be adopted to provide interoperability between SharePoint and these systems.
In the absence of a strategy for integrating systems with SharePoint, many organizations duplicate information in SharePoint lists. Customer contact information, for example, may exist in a CRM system and also be entered into a contact list in SharePoint. ...
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