CHAPTER 5

Alphabet Soup—Big Data, Cloud Computing, DSS, ERP, VoIP …

The amount of information a business needs to acquire, process, transfer, store, and protect to remain competitive is increasing ever more rapidly. Eventually, the size, complexity, and rate of accumulation of data becomes too much for a business to process and manage in a timely and accurate manner using only internal resources. In 2001, Doug Laney described this situation in a Meta Group publication1 using the terms volume, velocity, and variety to describe the increased amount of data, the reduced amount of time allowed to process it, and the increased lack of structure in that data.

Some large enterprise companies have the technical skills and capital resources to develop ...

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