September 2013
Intermediate to advanced
364 pages
10h 23m
English
13
EVALUATING LEADERSHIP IMPROVEMENT: USING EXECUTIVE COACHING TO DRIVE CHANGE
INTRODUCTION
This case study explains how the California Public Employees Retirement System (CalPERS) has effectively developed its leaders through a 360-degree feedback and coaching program over a 15-year period. Levels 1 and 3 (Kirkpatrick, 2006) metrics demonstrated positive participant reaction and improvement in leadership effectiveness.
BACKGROUND
The California Public Employees Retirement System ...