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Integrated Talent Management Scorecards by Lynn Schmidt, Toni Hodges DeTuncq

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13

EVALUATING LEADERSHIP IMPROVEMENT: USING EXECUTIVE COACHING TO DRIVE CHANGE

INTRODUCTION

This case study explains how the California Public Employees Retirement System (CalPERS) has effectively developed its leaders through a 360-degree feedback and coaching program over a 15-year period. Levels 1 and 3 (Kirkpatrick, 2006) metrics demonstrated positive participant reaction and improvement in leadership effectiveness.

 

BACKGROUND

The California Public Employees Retirement System ...

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