Integrated Talent Management Scorecards

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IMPLEMENTING INTEGRATED TALENT MANAGEMENT SCORECARDS

Toni DeTuncq

Many organizations use a balanced scorecard to track how they are progressing, as measured by key business success indicators such as revenue, customer satisfaction, employee satisfaction, and other organizational areas of desired success. Organizations providing TM initiatives would be wise to design separate TM scorecards to demonstrate the impact those initiatives are having on key business indicators. In order to do this, they must determine each program’s objectives and how to measure the extent to which those objectives are being met. This chapter will provide the framework for evaluation and a look at the goals and methodologies for both micro and macro scorecards. It ...