Integrated Talent Management Scorecards

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MEASURING THE IMPACT OF USING JOB-SPECIFIC COMPETENCY MODELS TO DETERMINE PROFESSIONAL DEVELOPMENT NEEDS

J. Patrick Whalen, PhD

INTRODUCTION

This case study investigates the overall effectiveness and impact on organiz-ational performance metrics of one facet of a talent management initiative. It concerns engineering professionals in a large government agency. By using a comprehensive yet practical evaluation process, it was discovered that competency modeling can provide a positive ROI.

BACKGROUND

Like many private organizations, the public ...

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