book
Internal Communication and Employee Engagement
by Nance McCown, Linjuan Rita Men, Hua Jiang, Hongmei Shen
April 2023
Intermediate to advanced
392 pages
11h 42m
English
Content preview from Internal Communication and Employee Engagement
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Introduction
Linjuan Rita Men, Nance McCown, Hua Jiang, and Hongmei Shen
Organizational leaders and scholars agree: employees are an organization's greatest asset. Their loyalty, motivation, engagement, and productivity profoundly affect their organization's reputation and bottom line (Men & Bowen, 2017). Employee engagement has been defined in a variety of ways but comprehensively includes aspects of employees’ dedication to their job roles, willingness to give their best at work, and emotional commitment to the organization and its mission (Ewing et al., 2019; Shen & Jiang, 2019). Research has documented significant benefits of employee engagement for organizations, including its contribution to profitability, ...
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