Chapter TwoExploring Internal Communication, Employee Engagement and Trust within a Government Contractor: A Case Study
Laura L. Lemon
Introduction
This chapter utilizes a government contractor case study to investigate how trust is constructed through internal communication. The connection between internal communication and employee engagement is also explored since the two work in tandem to create a culture rooted in trust (Cheney & Christensen, 2001), which is essential to navigating frequent organizational change. Therefore, the purpose of this chapter is to explore the interconnectedness of internal communication and employee engagement and how the two can assist in building trust between leadership and employees. ...
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