International Examples of Lean in Healthcare

Chapter 9 Improving Learning Disabilities Services with Lean Design: A Case Application of the 3P Method

Iain Smith and Steven Bartley

DOI: 10.4324/9780429346958-9

Contents

Aims

Introduction

Case Example

Background

Design Space

Experience of Lean

Intervention (Lean 3P)

Scoping and Planning

Time-Out Design Workshop

Follow-Up

Outcomes

Proposed Servicescape

Project Brief

Construction and Post-Build

Lessons Learned

Lean Principles

Participation

Prototyping

Pathway Modelling

Summary and Implications

Learning Points

Acknowledgements

Bibliography

Aims

• To describe the role and purpose of the production preparation process (3P).
• To explain the steps of 3P using a case example from National Health Service (NHS) England.
• To demonstrate how 3P ...