CHAPTER 3: LEADERSHIP, POLICY AND RESPONSIBILITIES

5.1 Leadership and commitment

As with any major business project, no BCMS implementation project will be successful without commitment and support from top management.

Historically, the bulk of the responsibility for the implementation and operation of management systems fell to the management representative (i.e. a quality manager, business continuity manager, etc.), with top management’s hands-on involvement largely limited to the management review (see chapter 9). In 2012, however, this changed.

The introduction of Annex SL created a common high-level structure that all ISO management system standards must adhere to. This common structure standardised some aspects that are common to all management ...

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