5.1 Leadership and commitment

As with any major business project, no BCMS implementation project will be successful without commitment and support from top management.

Historically, the bulk of the responsibility for the implementation and operation of management systems fell to the management representative (i.e. a quality manager, business continuity manager, etc.), with top management’s hands-on involvement largely limited to the management review (see chapter 9). In 2012, however, this changed.

The introduction of Annex SL created a common high-level structure that all ISO management system standards must adhere to. This common structure standardised some aspects that are common to all management ...

Get ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS) now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.