March 2022
Intermediate to advanced
480 pages
13h 18m
English
This chapter covers
Software is the lifeblood of today’s companies. As we move to a more digital world, consumers will expect convenience, service, and quality when interacting with businesses, and software will be used to deliver these experiences. Customers don’t conform nicely to structure, processes, or predefined boxes. Customers’ demands and needs are fluid, dynamic, and unpredictable, and our companies and software systems will need to have these same characteristics. For some companies (such as startups), building ...