Appendix A. Cisco ITaaS Framework Reference Portfolio
Table A-1 includes a complete copy of the ITaaS framework’s reference portfolio. This baseline Service portfolio was developed to help Cisco Services consulting teams fast-track customer IT Service and portfolio design effort, as well as to assess their proposed Service design against a real-world example. To do this, Cisco consulting teams identified common Services that consistently result from best-practice-based Service design across different industries.
A number of considerations are crucial for IT Transformation teams to remain conscious of in order to leverage this tool effectively. Above all, this reference portfolio is intended as a guide and example for IT Transformation teams. ...
Get IT as a Service (ITaaS) Framework, The: Transform to an End-to-End Services Organization and Operate IT like a Competitive Business, First Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
