Chapter 4
Preventive Maintenance and Troubleshooting
Objectives
Upon completion of this chapter, you will be able to answer the following questions:
What are the benefits of preventive maintenance?
What are the most common preventive maintenance tasks?
What are the elements of the troubleshooting process?
What are common problems and solutions when troubleshooting a PC?
Key Terms
This chapter uses the following key terms. You can find the definitions in the glossary at the end of the book.
Introduction (4.0)
Preventive maintenance is often overlooked, but good ...
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