CHAPTER TWO: IT’S A QUESTION OF BALANCE

The heart of the matter: what makes your enterprise ‘tick’?

image

Expanding the concepts

Unsurprisingly, we have selected domain names that relate to recognised practices. In many models the word ‘Change’ is used, but we have opted for ‘Improvement’ for two reasons: change is often resisted as being unwanted, and who does not want to improve? Even Ronaldo and Messi train.

For anyone interested in knowing how we started to think about the need for a lens through which to assess digital readiness, take a look at Appendix A.

Starting with Figure 2.1, introduced in Chapter one, think about the environment in which ...

Get IT for Business (IT4B) - From Genesis to Revolution, a business and IT approach to digital transformation now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.