IT Necessities for a Distributed World

About the Authors

Ryan Bacon is the IT Support Manager at JumpCloud, the world’s first cloud directory service. While he has been a computer nerd his whole life, Ryan worked in a variety of industries before becoming an IT pro. His experience in other fields, as well as a healthy mix of nontechnical and technical schooling, influences his approach to IT in ways that he is more than willing to talk about.

Kim Crawley is dedicated to researching and writing about a plethora of cybersecurity issues. Some of the companies Kim has worked for over the years include Sophos, AT&T Cybersecurity, BlackBerry Cylance, Tripwire, and Venafi. All matters red team, blue team, and purple team fascinate her, but she’s especially fascinated by malware, social engineering, and advanced persistent threats.

Kim’s extracurricular activities include running an online cybersecurity event called DisInfoSec and autistic self-advocacy. When she’s not working, Kim loves JRPGs (especially the Persona series), trying to cook Japanese and Korean dishes, goth music and fashion, and falling down Wikipedia and TV Tropes rabbit holes.

Kate Lake is a senior SEO content writer at JumpCloud, where she writes about JumpCloud’s cloud directory platform and trends in IT, technology, and security. Before JumpCloud, Kate wrote content for solutions by Cisco, Microsoft, VMware, and Veeam, to name a few. She holds a Bachelor’s degree in Linguistics from the University of Virginia and is driven by a lifelong passion for writing ...