Start Simple
The preceding list of characteristics depicts the ultimate computing environment for IT and the corporation. To get there is a long and tedious ordeal. It's an evolutionary process that could take up to two years. But you need to start somewhere. If you take it all on you will surely fail. We list the steps in prioritized order, and you should not deviate from this sequence.
After the second step we recommend that you take on step three as soon as possible. We ask that you start by implementing or fixing the three most critical processes only to get some successes under your belt before taking on the entire scope outlined in Table 4-1—please, no more or less to start than with the three most critical processes in IT:
Change control ...
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