June 2017
Intermediate to advanced
434 pages
10h 26m
German
Content preview from IT-ServicekatalogBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
3CECAR-Modell zur IT-Servicekatalog-Erstellung
3.1Ziele
Mit CECAR ist ein umfangreiches Lösungsmodell entstanden, um Servicekatalog-Managern bei den oben genannten Herausforderungen sowie bei den täglichen Arbeiten zu unterstützen. Die Ziele, die IT-Unternehmen mit dem IT-Servicekatalog verfolgen, sind in CECAR-Modell (Customer Enabled Catalogue ARchitecture) zusammengefasst. Die vier wesentlichen Ziele werden hier hervorgehoben.
Servicedesign
Bei der Erstellung eines IT-Servicekatalogs wird mit CECAR ein geeignetes Servicedesign von IT-Services erreicht. Eine Analyse (s. Abschnitt 5.1.1) verfolgt das Ziel, die IT-Services ausfindig zu machen, die sich standardisieren lassen. Die Analyse und die Standardisierung von IT-Services soll dazu führen, ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.