June 2017
Intermediate to advanced
434 pages
10h 26m
German
Content preview from IT-Servicekatalog
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
5Servicekatalog-Designmodell
Einen IT-Servicekatalog ohne Konzept aufzubauen, ist nicht zielführend. Die meisten ad-hoc-basierten Ansätze sind von einem hohen Grad an »Try & Error« gekennzeichnet (s. Kap. 15). Die Ersteller von IT-Servicekatalogen stehen bei diesem Vorgehen scheinbar immer wieder neuen und wechselnden Anforderungen gegenüber. Das in CECAR entwickelte Servicekatalog-Designmodell (s. Abb. 5–1) löst solche »Try & Error«-Ansätze ab.
Abb. 5–1CECAR-Modell: Service Catalogue Design Model
Das Vorgehen der IT-Servicekatalog-Ersteller ist nachvollziehbar, denn in der Literatur gibt es keine ingenieurwissenschaftlichen Ansätze. Einige Werbeartikel ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.