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Vive la Différence:Understanding Job AidFormat Choices
What's Inside This Chapter
Here you'll find out:
- Types of or formats for job aids
- Examples of each job aid format
- Advice on choosing one job aid format over another.
In chapter 1 you learned what a job aid is, but there is more than just one type of job aid because performers have different types of informational needs. Additionally, not all informational needs are well suited for job aids. Although job aids come in many types of formats, lengths, and media, you need to determine if the work setting and performer background are appropriate for a job aid (or if some other kind of solution ...
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