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Why Focus on Job Aids?

What's Inside This Chapter

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Here you'll find out:

  • What a job aid is—and isn't
  • Why job aids are so critical for trainers and performance consultants
  • How to navigate this book and its structure to find specific information.

How Job Aid Basics Can Help You

You've probably heard the phrase “job aid” mentioned before. If you're a trainer or instructional designer or someone who provides support to performers, you probably have experience developing job aids. Or, maybe you've read some of the literature explaining how job aids are such an effective and cost-productive means of providing “just in time” performance support ...

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