5 PERSONALITY AND PERSON-JOB FIT
The importance of individual differences to the experience of job satisfaction was recognized as far back as the classic Hawthorne studies of the 1920s. In their writings about these studies conducted at the Western Electric Company, the researchers noted that certain individuals were chronically unhappy about their jobs (Roethlisberger, 1941). They called them the chronic kickers (an old term meaning complainer) in recognition of their constant complaints and the trait-like quality of job attitudes. It seemed that no matter how many times the researchers would fix a chronic kicker’s complaint about the job, it wouldn’t be long before there was a new complaint.
More recently, a ...
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