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Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition
book

Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition

by David Parmenter
April 2015
Intermediate to advanced content levelIntermediate to advanced
448 pages
8h 47m
English
Wiley
Audiobook available
Content preview from Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition

Chapter 19CEO Toolkit

This chapter is for the busy CEO who is looking to embed winning KPIs in his or her organization. I have been asked by a CEO to make it easier for fellow CEOs to keep on top of this project, so I have, in this edition, included this CEO tool kit.

I am hopeful that if you are a CEO and are reading this chapter, you may be sharing with me the opinion that performance management is well and truly broken down. The organizations that have moved from good to great have had to challenge the myths surrounding performance management and break in new ground. This process has been well documented by the paradigm shifters (such as Jack Welch, Jim Collins, Gary Hamel, Jeremy Hope, Tom Peters, Robert Waterman, and Peter Drucker) outlined in Chapter 4.

Letter to You, the Chief Executive Officer

Due to your workload as the chief executive officer (CEO), I doubt whether you will have time to read much of this book. That is not such a problem, as I explain in this letter.

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Publisher Resources

ISBN: 9781119019831Purchase book