5 Challenges and opportunities of virtual work in global organisations
Chapter Contents
Appropriating technology for your own purposes
Overcoming challenges to virtual knowledge communication in global organisations
The importance of communicating knowing who-knows-what
The use of technology to exacerbate interpersonal issues in virtual work environments
Studies questioning the intuitive assumptions that ICT mediation inhibits communication
From organisationally designed virtual teams to autonomous Knowledge Teams
Discussion of sensemaking in relation to the virtual work environment
Case study: Dorthe’s Transactive Memory System
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