9 Relationships supporting virtual knowledge communication
Chapter Contents
The impact of relationships on virtual knowledge communication
Trust as antecedent and outcome of knowledge communication
Case study: A sense of belonging in Henrik’s virtual community
Linking knowledge theory to Transactive Memory Systems (TMS) theory
The role of weak and strong ties in communicating knowledge
Discussion of relationship theory in the light of Weick’s theories of Sensemaking
Case study: Relationships supporting the knowledge transfer identity
This chapter presents three theories important for virtual knowledge communication. Firstly, trust is both ...
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