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5 Creating Your KM Blueprint

What’s Inside This Chapter

In this chapter, you’ll learn

How to gather and evaluate existing knowledge
How to assess and implement tools to capture new knowledge as it is generated
How to house this knowledge in a system that addresses your organizational needs and culture.

By this point, your KM team has made tangible progress. You’ve determined why the organization needs to manage its knowledge, and you’ve discovered what information is used in the organization and how it’s shared. You’ve also identified ...

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