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7 Maintaining the KM System

What’s Inside This Chapter

In this chapter, you’ll learn

How to create follow-up activities to encourage knowledge sharing
How to evaluate your knowledge management system and assess activity
How to revise and update the system.

Knowledge is dynamic. It constantly changes, grows, and eventually becomes obsolete. To ensure continued use of your organization’s knowledge database, both the system and the knowledge in it must be upgraded regularly. Although the system processes and formats will stay basically ...

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