Knowledge Management Basics

8 KM Resources and Tools

	What’s Inside This Chapter In this chapter, you’ll learn
Features and factors to consider in planning and developing technology for a KM system Help in deciding if external assistance is needed A Microsoft PowerPoint presentation for explaining knowledge management to your organization.

In this chapter, we’ll consider resources and tools the KM development team can use while putting the system together and promoting it to the organization. The team should be using the same information-search systems to research ...