Chapter 2. The Knowledge Edge
A little knowledge that acts is worth infinitely more than much knowledge that is idle | ||
| --Khalil Gibran | ||
IN THIS CHAPTER
See how knowledge contributes to market valuation and corporate prosperity.
Understand why knowledge can deliver a sustainable competitive advantage and increasing returns.
Know the key drivers of knowledge management.
Realize how knowledge management helps avoid reinvention of solutions, loss of know-how, and repetition of mistakes.
Understand how knowledge management can help companies deal with complex expectations, intricate processes, compressed life cycles, deregulation, globalization, the need for predictive anticipation, and product-service convergence.
When engineers at Ford[1] looked back at ...
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