A little knowledge that acts is worth infinitely more than much knowledge that is idle
IN THIS CHAPTER
See how knowledge contributes to market valuation and corporate prosperity.
Understand why knowledge can deliver a sustainable competitive advantage and increasing returns.
Know the key drivers of knowledge management.
Realize how knowledge management helps avoid reinvention of solutions, loss of know-how, and repetition of mistakes.
Understand how knowledge management can help companies deal with complex expectations, intricate processes, compressed life cycles, deregulation, globalization, the need for predictive anticipation, and product-service convergence.
When engineers at Ford looked back at ...