CHAPTER THIRTEENBuilding a High‐performance Team Culture

Every team is made up of individuals with different needs, abilities, and styles. The “culture” on your team can and should change over time as your team grows. Leadership experts and authors Anne Morriss and Frances Frei say that both “presence” and “absence” leadership are crucial elements of management. This means that the leadership impact you have extends beyond moments where you're actively involved, or even in the room.

You are responsible for building a psychologically safe work environment that enables your team to achieve your collective goals. This includes helping your team learn how to operate independently and as a group.

“We are imperfect humans leading imperfect humans, by definition,” says Morriss. “We are going to build imperfect companies.”

You and others on your team will make mistakes, and the key is to practice repair and learn how to adapt and come back stronger than before.

STEPS TO BUILDING A CULTURE OF SUCCESS

In order to build a culture of success in your team, you'll start with building relationships, as you did with your managers, as well as creating a rhythm around helping your team goals.

CREATING A PERFORMANCE CADENCE WITH YOUR TEAM

Daily

  • Daily virtual and/or async standups (depending on the organization)

Weekly

  • Weekly 1:1
  • Weekly team meeting, which is less of a status update, more where each member ...

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