Introduction
“Long before the first formal business was established . . . the six most powerful words in any language were Let me tell you a story.”1
—MATHEWS & WACKER, What’s Your Story
WHEN JAYSON ZOLLER WAS A COLLEGE STUDENT, one of his favorite professors told the class a story so compelling Jayson is still retelling it two decades later. Apparently the professor’s students from a previous class had an unusual project working for a local district judge. The assignment: Investigate the jury deliberation process and determine how to improve it. As young, idealistic college students, his young team was excited to tackle such a noble mission.
The students interviewed dozens of judges, attorneys, former jurors, and other court officials around ...
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