Leadership in an Instant
Gina Hernez-Broome and Dianne Nilsen
Most would agree that effective leadership is often defined by and reflected in everyday behaviors and actions. However, there are instances when a single act establishes someone as an effective or ineffective leader, when the leader does or says something that makes a lasting impression on people and deeply affects those involved. Senior executives attending CCL's Leadership at the Peak program have cited such examples.
“Our union employees were on strike and asking for major wage increases. The company had major losses and would have been bankrupted if it had agreed to the wage demands. Some union people went on a destructive rampage, breaking windshields and threatening the salaried ...
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