1. Brent D. Ruben, Richard De Lisi, and Ralph A. Gigliotti, A Guide for Leaders in Higher Education: Core Concepts, Competencies, and Tools (Sterling, VA: Stylus, 2017).

2. Goldie Blumenstyk, American Higher Education in Crisis? What Everyone Needs to Know (New York: Oxford University Press, 2015).

3. Barry Z. Posner, “It’s How Leaders Behave That Matters, Not Where They Are From,” Leadership & Organization Development Journal 34, no. 6 (2013): 573–87,

4. James M. Kouzes and Barry Z. Posner, The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 6th ed. (Hoboken, NJ: John Wiley & Sons, 2017).

CHAPTER 1 Leadership Is a Relationship

1. Alexander W. Astin and Helen ...

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