Leadership, Teamwork, and Trust: Building a Competitive Software Capability

D. Using the TSP to Manage Programs

This appendix describes how managers and executives can use the TSP data and methods to help them manage their programs and organizations. As shown in Figure D.1, it follows Appendix B, which describes how to start introducing the TSP process, and Appendix C, which discusses the issues of broadening TSP use across an organization or a large engineering program.

Figure D.1 Roadmap to the appendices

Once your people are using the TSP, you will have several new tools to help manage your operations. This appendix describes how to use these tools to address many of the issues that long have plagued managers of large-scale ...