8Building Trust
Ken Blanchard, Cynthia Olmstead, and Randy Conley
Trust is the foundation of all healthy relationships, so it comes as no surprise that a leader’s ability to build trust is the key to effective one-on-one partnerships, teams, and organizations.
Without trust, it is impossible for an organization to function effectively. Studies show that productivity, income, and profits are positively or negatively impacted depending on the level of trust in the work environment.1
Unfortunately, levels of trust have been dwindling in organizations. A poll by Maritz indicates that only 7 percent of workers strongly agree that they trust their senior leaders to look out for their best interests.2 And a survey by MasteryWorks indicates that a ...
Get Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations, Third Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
