Identifying Hidden Conflicts: Conducting a Moose Round-Up
One of the key issues leaders face is how to uncover conflicts that may slow down the expedition. Until the sources of friction are identified, problems will persist and potentially get worse. The challenge is how best to create a safe venue where issues can be discussed and ultimately resolved. If leaders truly wish to understand and work through problems, the following exercise can help.
As described in Chapter 7, a Moose is a latent conflict that everyone knows about but no one discusses. Examples include performance problems, ineffective organizational structures, and leadership actions ...
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