Chapter 1

Developmental Coaching

The wicked leader is one who the people despise. The good leader is one who the people revere.

The great leader is one who the people say, “We did it ourselves.”1

— Lao Tsu

What’s the Big Deal about Coaching?

I suspect if you’re reading this, you’re already curious about coaching. And you might ask, “What is coaching, really?” You probably know the basic premise – that coaching is about helping others achieve their goals through dialogue. You also may already know – and do – a number of the things associated with quality coaching: Listen carefully to your colleagues about a concerning issue, show interest in others to stimulate a deeper conversation, encourage friends to try something new, or make observations ...

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