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Leading in Times of Crisis: Navigating Through Complexity, Diversity, and Uncertainty to Save Your Business by Stephen H. Rhinesmith, Peter C. Cairo, David L. Dotlich

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WHOLE LEADERSHIP AND LEARNING TO LEAD EVERYONE

Developing leaders to both understand diversity and use it to maximum advantage requires the steps shown in Figure 7.1.
FIGURE 7.1. Learn to Lead Everyone.
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1. Use your head to develop cultural self-awareness.

People need a way to discover their own biases and find out how perceptive they are about differences between groups. Administering a new instrument such as the TMA’s Country Navigator (sketched in Table 7.2) or the TMC’s Cultural Orientation Indicator provides experiences or feedback that develops cultural self-awareness: understanding of what it means to be from your particular culture ...

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