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Leading When You’re Not the Boss: How to Get Th ings Done in Complex Corporate Cultures by Roger Strathausen

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CHAPTER 7

Guiding Lost Giants: A Post-Management Strategy for Adapting Jobs to Talents

In Chapter 5, we examined how leadership may serve as an organizational paradigm that enables talent-driven work along the value chain. In this chapter, we provide a critique of the existing Human Resource (HR) function in corporations and explain why this function largely fails to help implement leadership as defined above. We will especially look at HR shared services because standardizing and centralizing internal service delivery exemplifies both the principle and the problem of management and economic rationality: Shared service center separate work planning from work execution to increase efficiency, yet in doing so, they also hinder employees to take ...

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