CHAPTER 7People Setting No. 4—Leadership Traits

The last setting we have to make is very personal, and it is very important, because it establishes the environment in which employee engagement can flourish. The setting deals with enhancing your leadership style.

Leadership GPS is about implementing processes and systems, to be sure. But it is more than that. To develop and maintain an effective workforce, the leaders within the organization must also manifest high-performing leadership qualities.

In Chapter 3, we briefly examined how typical organizations manage—through power, persuasion, and proximity (the 3 Ps). We found that managing by the 3 Ps promotes a culture of dependency on individual leaders. This dependency is, for the most part, ...

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