A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum of those changes is transformation.
—Andrew Grove
As discussed in Chapter 1, there are those in the manufacturing industry who would argue that the workplace culture “is what it is.” They might suggest that the work gets done, and that command and control management achieves, and sometimes surpasses, the organizational goals. The fact is, the industry has survived for a long time, changing when necessary, in terms of technology, and regulations, and even safety. There have been quality improvements and the industry thrives in many countries around the world.
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