Making the Box Smaller—Reducing Variability Technique
The first rule of any technology used in business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
—Bill Gates
A key aspect of any manufacturing leader’s job is problem-solving. At the supervisory level, leaders are typically tasked with managing the people who complete the day-to-day processes and sometimes—even when civil communication is part of the process—situations will arise where a simple feedback, observation, and assessment loop doesn’t adequately resolve the problem.
Still, even when situations are complex, or when it seems there is not a solution ...
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