Chapter 19. Keeping an eye on your clients

You’re successfully deploying applications and packages, but do you know whether your users are using them? Or, you’ve deployed an application successfully, but the help desk keeps getting calls from users whose settings have mysteriously changed (“I didn’t change anything, honest”), and the application no longer works. What’s happening?

As shown in figure 19.1, in this chapter you’ll drill down deeper into what’s happening on the client with both software metering and compliance.

Figure 19.1. Be Big Brother with metering and compliance.

These aspects of ConfigMgr have little to do with the end-user ...

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