CHAPTER 4THINKING INSIDE AND OUTSIDE THE BOX: UTILIZE CRITICAL AND CREATIVE THINKING

One of the most overused phrases in organizations today is, “Let’s think outside the box.” You probably have heard it, but you may not know its origin. It comes from an exercise using nine dots as shown in Figure 4-1.

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FIGURE 4-1: Connect the Dots

The instructions for this exercise are to connect all nine dots using four straight lines without lifting your pencil or retracing any segment, so that each line starts from where the last one ends. If you have never seen this exercise, take a couple of minutes and try it before you continue to read.

The solution to the ...

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