INDEX

A

“Abilene Paradox” example, 90

action steps, discovering the

way things are, 27

agendas, determination of, 126

Alcoa, 19

Anderson, Colin, 15

approach to meetings, 4

arguments/conflicts in meetings, 110–111

Aruda, Ken, 15, 16, 17–18, 126

athletes, 82–83

attending to the end, 24, 28

in chat meetings, 30

creating a road map before leaving, 103–104

Gestalt cycle of experience, 104–105

in huddles, 31

ideas for, 147

key points, 106

knowing what you’re doing before you start, 102–103

overview and parts of endings, 102–103

in staff meetings, 32

taking time to reflect, 104–105

in town hall meetings, 34

in work sessions, 38

autonomy factor in meetings, 15, 16, 17–18, 136

B

Bader, John, 33, 35

behavior in meetings changing bad habits, 116–117

of ...

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